So if you read my last post, you’ll know that Thursday was a bad day for me and I, needless to say, was feeling a bit fragile/feisty about it at work on Friday. I was just hoping no customers would yell at me about a low offer for their moldy books, none of my co-workers would get under my skin, and that a customer wouldn’t come in a week after they put something on hold and not understand why in the world we’d say we’d hold something for them and then put it back, even though we don’t hold things for a week.
I could just imagine my lower lip trembling or my last nerve combusting and Nora going into Norse Rage Mode, on account of my Viking ancestry.
Less than thirty minutes before the end of my shift, that special customer walks in the door. Tiffany is at the register and I am standing nearby putting clearance stickers on some of my books.
Special Customer: Where do you keep books about going to other countries?
Tiffany: Those are in the travel section.
Special Customer: No, not travel books. Just, like, information about other countries.
Tiffany: What kind of information?
Special Customer: You know, like going there, or just, other countries in general.
Special Customer: I just want to know about other countries, like going there.
Tiffany: But not travel.
-Tiffany and I ponder for a moment, trying to determine where to send the Special Customer, since she’s so sure she wants to go to other countries, not travel there.-
Special Customer: Oh, come on now, it can’t be that hard to figure out.
-A nerve combusts. Luckily I happened to have one and a half available.-
Nora: Ma’am, if you’re looking for information about other countries, it’ll be categorized into something specific, like travel, photography, art, history, culture-
Special Customer: -exasperated- Well what about retiring to other countries? Where’s your retirement section?
Nora: We have a shelf for retirement in the business aisle but those books will deal with the financial aspect of retiring.
Special Customer: -tsks and sighs- Never mind. Where’s your travel section? I guess I just have to look at travel books.